Contact Support

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Submit a Request

Via Phone

You can contact our support department via phone at 1-888-762-6636 during regular business hours. For support, please choose option 2 from the automated menu.

Via Email

Please note:

  • This form is for contacting Patrol Points support regarding questions about how to use the platform. If you want to contact your property manager, Security Company or board of directors, please submit a Resident Request instead.
  • You can also use this form to submit suggestions or feature requests.
  • Search our database of helpful user guides and tutorials on how to use specific features by Clicking Here.