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Residents & Owners

  • If you have a Patrol Points account and cannot access it or your count is locked, please reset your password
  • To book amenities, submit service requests, or make a payment: log in to your account. Check out our user guides and tutorials.
  • If you are trying to get a visitor parking pass please contact your front desk. If your property has the self-serve visitor parking feature enabled, then please login to create a parking pass.
  • Can’t log in? Use the “I require assistance accessing my account” button below.

Property Managers & Boards

  • For account, features, onboarding, or training needs: log in and contact your Customer Success Manager (CSM) or call our support line 1 (888) 762-6636 then press 1.
  • Not sure who your CSM is? Call our support line 1 (888) 762-6636, then press 1.
  • Can’t log in? Use the “I require assistance accessing my account” button below.